Terms of Service

Al-Murshid
Last updated: 14 June 2026

These Terms of Service ("Terms") govern your access to and use of the Al-Murshid application and related services (the "App"), provided by a sole trader (ABN 50 582 568 368) ("we", "us", "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, you must not use the App.

1. Nature of the Service

1.1 Al-Murshid is an AI-powered application offering reflective guidance drawing on classical Sufi frameworks, including the seven stations of the nafs as described in the works of al-Qushayri, Ghazālī, Ibn ʿArabī, Rūmī, and Yunus Emre.

1.2 The App is provided for personal reflection and educational purposes only. It is not a substitute for a living spiritual teacher (murshid), licensed therapist, psychologist, counsellor, medical practitioner, or any other professional advisor.

1.3 Nothing in the App constitutes professional spiritual direction, psychological advice, medical advice, or therapeutic treatment. You must not rely on the App as a substitute for professional care.

1.4 If you are experiencing a mental health crisis, thoughts of self-harm, or an emergency, please contact emergency services (000 in Australia) or a crisis support line immediately.

1.5 We make no representation that the App is appropriate or available for use in locations outside Australia.

2. Eligibility

2.1 You must be at least 18 years of age to use the App.

2.2 By using the App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Subscriptions and Billing

3.1 Certain features of the App require a paid subscription. Subscription plans and pricing are displayed within the App at the point of purchase.

3.2 Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan selected). Billing is managed by Apple App Store or Google Play, subject to their respective terms.

3.3 Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You may manage or cancel your subscription at any time through your App Store or Google Play account settings.

3.4 No refunds are provided for partial subscription periods, except where required by applicable law including the Australian Consumer Law.

3.5 We reserve the right to change subscription pricing with reasonable notice. Continued use after a price change takes effect constitutes acceptance of the new pricing.

4. Intellectual Property

4.1 All content, design, code, text, AI personas, assessment frameworks, and other materials in the App are owned by or licensed to us and are protected by Australian and international intellectual property laws.

4.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial purposes.

4.3 You must not copy, reproduce, modify, distribute, sell, sublicense, reverse engineer, or create derivative works from any part of the App without our prior written consent.

5. User Conduct

5.1 You agree not to use the App in any way that is unlawful, harmful, or that interferes with other users or the operation of the App.

5.2 You must not attempt to circumvent any access controls, subscription gates, or security measures in the App.

6. Disclaimers and Limitation of Liability

6.1 The App is provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law.

6.2 We do not warrant that the App will be uninterrupted, error-free, or free from harmful components.

6.3 We are not liable for any loss or damage arising from your reliance on content generated by the App, including any AI-generated guidance, reflections, or assessments.

6.4 Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to re-supplying the service or paying the cost of re-supply.

6.5 To the extent permitted by law, our total aggregate liability arising out of or in connection with the App will not exceed the amount you paid to us (if any) in the twelve months preceding the event giving rise to the claim.

7. Indemnity

7.1 To the extent permitted by law, you agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses (including reasonable legal costs) arising from your misuse of the App or your breach of these Terms.

8. Suspension and Termination

8.1 We may suspend or terminate your access to the App at any time, with or without notice, if you breach these Terms or if we discontinue the App.

8.2 You may stop using the App at any time. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnity) will survive.

9. Changes to These Terms

9.1 We may update these Terms from time to time. The current version will always be available within the App or on our website, with the "Last updated" date shown above. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law

10.1 These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.

11. Contact

If you have any questions about these Terms, please contact us at:
ABN 50 582 568 368
Email: alarariverah@gmail.com

These Terms should be read together with our Privacy Policy, which explains how we handle your personal information.